Which of the following practices would be unethical for an insurance company?

Delaying payments to claimants without valid reasons is considered unethical for an insurance company because it breaches the fundamental obligation insurers have to their policyholders. Insurance companies must adhere to good faith and fair dealing principles, which require them to process claims promptly and fairly. When an insurer unjustifiably delays payment, it not only causes financial strain on the claimant but also undermines trust in the insurance system. This practice can lead to a perception of bad faith and could potentially result in legal repercussions for the insurer if the delay is deemed unjustified.

In contrast, offering comprehensive coverage options, communicating clearly with policyholders, and encouraging consumer feedback are all practices that promote transparency and customer service, fulfilling the ethical responsibilities an insurance company has towards its clients.