Which one of the following actions is NOT advised for insurance agents during presentations?

Exaggerating potential benefits is not advised for insurance agents during presentations because it can lead to misunderstandings and create unrealistic expectations for clients. Transparency and honesty are fundamental in building trust between an agent and a client, and exaggerating claims can damage that trust if the client later finds that the benefits do not match what was presented.

Additionally, exaggerating can lead to compliance issues, as it may violate regulations concerning the fair representation of insurance products. Agents are expected to present information accurately, allowing clients to make informed decisions based on realistic assessments of the products being offered. This approach not only fosters a better client relationship but also protects agents from potential legal repercussions that could arise from misleading practices.